We wish our customers to be 100% happy with their purchases. If for any reason you are dissatisfied with any goods, you may return the item(s) for an exchange, credit note or refund.
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 Return of goods due to change of mind |
- Returns must be reported and returned within 10 days of receipt.
- Product value excluding delivery costs can be exchanged for other items, credit note or a refund.
- Cost of return and redelivery will be borne by you.
- Custom made goods cannot be returned.
- Goods are to be returned in original condition, undamaged and unused, so please ensure adequate packaging is used when sending.
- Goods purchased between 15 November and 25 December can be returned by 15 January of the following year.
- Calendars and Diaries cannot be returned after 24th December.
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| Return of damaged or faulty goods |
- Returns must be reported and returned within 10 days of receipt.
- Once we receive the goods, we will replace the same item originally purchased. For items that cannot be replaced, we will offer either an exchange or a full refund of the cost of original item including delivery.
- Cost of returning the item will be refunded.
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| Return Address |
Paws A While
Shop 43-45, Level 2
Queen Victoria Building
455 George Street
Sydney NSW 2000
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| Include Your Details |
| Please include your name, address, email address and daytime telephone number with your return. |
